Epic Air Trampoline Park


Questions? We've got answers!

If you have a question, check our list of the most frequently asked questions. If your question isn't here, feel free to contact us. *All pricing and hours are subject to change*

Where are you located?

1675 North Lancaster Road, South Elgin, IL. East on Stearns Road from Randall Road to first left, Umbdenstock Road. From Umbdenstock Road, make 2nd right on Lancaster Road.

Please use Google Maps or Mapquest to find us. Building is too new for most GPS’s.


Do we need reservations to jump?

No, but you are encouraged to book online. This will ensure your jump time. It is recommended to at least complete your waiver online. This will speed up the process when you arrive, as your information will already be in our system.

What should I wear for jumping?

We recommend comfortable or athletic clothing. All jumpers are required to wear Epic Grippie Socks which can be purchased for $3.

Do I need to sign a waiver before I can jump?

Yes. Every jumper needs to have a liability waiver signed. Waivers are located on our website and at our Park as well. Ages 18 and over are required to sign their own waiver. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you but does not need to be present when you visit the facility. Spanish waivers are available in our facility only.  

I am concerned about my younger child jumping with older kids, how do you address that?

We encourage younger and beginner jumpers to jump during the week or earlier in the day on the weekends. Our toddler side of open jump and our 3-story Ball Blaster Arena are good locations for younger jumpers to start out. We also offer specific toddler jump times called Toddler Time. See our calendar for details.

Are there rules for jumping?

Yes. Epic Air has general park rules and also specific court rules depending if you are in the open jump area, foam pit, dodgeball court, basketball court or 7 and under area. Rules are posted at the entrance of each court and all jumpers are required to watch a safety video before jumping, regardless if they have previously been to Epic Air Trampoline Park.

Do you offer group discounts?

Special Group Rates start at 20+ people and apply to organizations such as Boy Scouts, Schools, Churches, corporate events, etc. and are offered Monday – Friday and Sunday after 5pm (excluding Holidays). A $100 deposit is required to hold the day and time. See our Events section for more information. Call or email for more information.

Do you offer a military discount?

Yes. We offer a 25% discount on our regular open jump rates for up to 5 family members (not valid on Epic Nights, Toddler Time, specials, parties, or other discounts).

Can I book a corporate event?

YES! Make your next corporate event or outing an Epic experience for your staff! Challenge them with open dodgeball, or be adventurous and form teams and have an Air Dodgeball Tournament. Enjoy free style jumping in our open jump court or shoot a few hoops down one of our basketball lanes. Take a flip into our foam pit filled with a sea of giant foam cubes. We will work with you to create your event. A $100 deposit is required to hold the day and time. Call or email for more information.

Do you participate in Fundraisers?

YES! We would love to support your team, church, group, or charity or cause of choice. We offer up to a percentage of all admission revenue back to your team, group, charity or cause. A minimum of 20 participants is required. Please call or email for details. 

Can I bring in my own food or drinks?

No outside food or drinks are allowed. Epic Air offers a concession stand with nachos, pretzels, snacks, ice cream, candy, slushies, and drinks.


Epic Air Trampoline Park
1675 N. Lancaster Rd.
South Elgin, IL 60177


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